Locations
Location management tracks customer geographic presence including headquarters, branches, and operational sites, connecting locations to addresses, buildings, jurisdictions, and regions for comprehensive geographic context. This use case addresses managing multiple customer locations, understanding location relationships, using location data for geographic risk assessment, tracking location changes over time, and supporting service delivery through accurate location understanding.
The Challenge¶
Financial institutions face challenges in location management:
- Location diversity — Customers may have multiple locations (headquarters, branches, operational sites)
- Geographic context — Understanding locations in context of addresses, buildings, jurisdictions, and regions
- Risk assessment — Using location information for geographic risk assessment
- Data quality — Maintaining accurate location data with proper coordinates and addresses
- Relationship mapping — Understanding relationships between locations, customers, and business operations
- Change tracking — Tracking changes in customer locations over time
- Integration — Connecting location data with address, building, and customer records
- Standardization — Standardizing location data formats across different sources
Why EKG is Required¶
Enterprise Knowledge Graphs provide powerful location management capabilities:
- Geographic integration — Connect locations to addresses, buildings, jurisdictions, countries, and regions
- Customer linking — Link customers to their various locations for comprehensive view
- Relationship modeling — Model relationships between locations (headquarters, branches, etc.)
- Temporal tracking — Maintain historical records of customer locations and changes
- Risk analysis — Use location information for geographic risk assessment
- Data quality — Identify and resolve location data inconsistencies and duplicates
- Multi-dimensional view — Understand locations in context of customer networks and operations
Business Value¶
- Risk assessment — Assess geographic risk based on customer locations
- Customer understanding — Better understand customer operations through location analysis
- Regulatory compliance — Support requirements for understanding customer geographic presence
- Data quality — Improve location data quality through validation and deduplication
- Operational insights — Gain insights into customer operations through location analysis
- Service delivery — Support service delivery by understanding customer location requirements