Contact & Location Information
Contact and location information manages entity contacts and addresses including registered, business, mailing, and operational addresses, handling multiple contact types with different roles and responsibilities. This use case addresses maintaining accurate contact and location information, tracking address and contact changes over time, connecting addresses to jurisdictions, regions, and countries, linking contacts to entities, roles, and other contacts, managing contact data in compliance with privacy regulations, and supporting regulatory compliance, communication efficiency, and geographic risk assessment through comprehensive contact and location management.
The Challenge¶
Organizations face significant challenges in contact and location information management:
- Multiple locations — Entities may have multiple addresses (registered, business, mailing, operational)
- Contact diversity — Entities have multiple types of contacts with different roles and responsibilities
- Data quality — Maintaining accurate and up-to-date contact and location information
- Address changes — Addresses and contacts change over time through relocations and personnel changes
- Geographic context — Understanding addresses in context of jurisdictions, regions, and countries
- Regulatory requirements — Different jurisdictions require different contact and location information
- Privacy regulations — Managing contact data in compliance with GDPR and other privacy regulations
Why EKG is Required¶
Enterprise Knowledge Graphs provide powerful contact and location information management capabilities:
- Unified contact view — Connect all contact and location information across systems
- Address relationships — Link addresses to identify shared locations and entity networks
- Geographic integration — Connect addresses to jurisdictions, regions, and countries
- Temporal tracking — Track contact and location changes over time
- Contact relationships — Link contacts to entities, roles, and other contacts
- Regulatory integration — Link contact and location information to regulatory requirements
- Data quality — Identify and resolve contact and location data inconsistencies
Business Value¶
- Regulatory compliance — Meet requirements for contact and location information collection and maintenance
- Communication efficiency — Ensure accurate contact information for effective communication
- Geographic insights — Understand entity geographic presence and distribution
- Risk assessment — Assess geographic risk based on entity locations
- Data quality — Improve contact and location data quality through validation and deduplication
- Operational efficiency — Automate contact and location management and reduce manual data entry